Customer Experience & Quality Manager

David Gunn

David Gunn is a highly accomplished and results-driven Quality and Customer Experience Manager with over 25 years of experience in diverse industries. He possesses a proven track record of driving customer satisfaction, optimizing quality control processes, and fostering long-term business relationships.

David Gunn

Throughout his career, David has held various leadership positions in quality management and customer success, working with both small startups and large multinational corporations. He has consistently demonstrated exceptional skills in managing cross-functional teams and implementing effective strategies to meet customer expectations while ensuring high product and service quality.

With his extensive experience in quality management, David delivers onrobust quality control systems, resulting in improved operational efficiency and customer satisfaction at Joskos. He is proficient in utilising industry-standard methodologies such as Six Sigma and Lean principles to identify areas for improvement and drive continuous process enhancement. David is a certified Lean Six Sigma Black Belt Practitioner.

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